Tag Archives: outsourcing printing

The best of 2012. All you need to know about outsourcing in one place.

This blog comes with a health warning...

This blog comes with a health warning…


Here we are the last day of 2012 and what a year its been. It only seemed like yesterday that I sat at this very desk and typed my epilogue for 2011.

The beginning of the year heralded great expectations and even the economy looked like it was digging its way out of the hole it had dug itself into.

Sadly it didn’t happen and the UK along with the rest of Europe continues to stay in the quagmire.

The onset of New Years Eve can be a time of reflection as we consider the year that has gone before.

With all the ups and downs of the year you could excuse yourself for feeling a little disillusioned at the prospect of 2013.

New Year's Resolutions?

New Year’s Resolutions?

If you are reading this then I’ve succeeded in holding my audiences’ interest? More importantly we survived the end of the world which was suppose to have occurred on 21st December.

As I stepped on to the plane with my family to travel back from Hamburg on the late afternoon of the 21st, I would be lying if I didn’t experience a little trepidation although its only an hour’s flight back to Luton.

I held my breath as we came into land and the passenger sitting next to me actually “prayed”as he muttered something in german under his breath I couldn’t help but think he knew something we didn’t?

The maya civilisation predicted the end of the world? They didn’t of course. It is the western interpretation of an apocalyptic ending. The maya civilisation predicted that December 21st this year simply marked the start of a new calendar.

“Mayan refers to the indigenous peoples of South-East Mexico, Central America notably Guatelmala. Mayan was actually spoken by the maya people and the maya calendar was used by the mayan civilisation”.

For the Mayan people 21st December represents a joyous event, not an apocalyptic event. What is coming is the end of a calendar and the beginning of a new one.

Are we facing another seismic shift both economically and personally? Isn’t the start of any new year synonymous with change?

Isn’t that indicative of a New Year – new year’s resolutions, a new chapter, new beginnings, changes, planning and a time to be reflective on what we’ve learn’t from the year just past.

Lets reflect on what a great year 2012 has been.

We had the 2012 London Olympic Games to look forward to. The country was at last unified in one common goal and that was achieving olympic success and putting London and the UK firmly on the map. It was sixteen days of amazing sporting finesse and talent exhibited at the greatest show on earth.

Who can forget that one weekend in August! I still get goose bumps thinking about it even now!

Digital Print Management advises and guides companies on the importance of how to go about outsourcing… just about anything so we’ve taken the best of the year’s blogs and stuck them here as a reminder of what were the best and most useful to you our audience and customer and we thank you for reading and contributing.

Round up of the year’s best blogs.

In January we talked about the differences between what is print management and managed print services a simple guide to understanding the differences.

With p60 time looming in April there was a helpful guide on how to go about having hassle free p60 printing

February provided top tips on how to benefit from outsourcing, automate your AR function and how to implement paperless billing in your company.

March saw the launch of our print-2-mail service and how easy it is for companies to manage printing and posting out invoices, statements and practically any customer letter without moving from your desk.

April saw a brief guide on RTI (Real Time Information) and the impact it’s likely to have on businesses in 2013. This is particularly important for payroll managers and business owners.

Paper chasing and outsourcing business processes dominated May’s round up.

June saw us delve into the murky waters of invoice processing and how to automate and streamline the process.

July concentrated on how to save money using hybrid mail and how to reduce print costs in your organisation.

Document Management Systems and strategies, controlling print costs and Invoice Management were the order of the month of August.

September discussed the importance of Accounts Receivable and how to automate payment allocations.

We then provided a guide on how to outsource your debt collection letters and a really important blog about making sure printed information is kept secure.

November – really exciting month firstly because its getting close to Christmas so we in the office start to feel a tad christmassy but we spent some time on payroll outsourcing and my favourite data cleansing and what this means if you do it right.

Wow we are in December, how quickly the year has gone! It is the month of why invoice scanning is so important to the AP process, then there was print management solutions for professional services companies.

Finally if you really wanted something completely different from what you’ve come to expect, we threw caution to the wind.

Working from home use to be such a big deal and now companies actively encourage it what do you think?

Mobile working and how it’s changed our lives.

With so much social media or anti-social media we talked about how great it feels to tune out once in a while and actually read a book. Are you switching off from digital media?

With the business landscape having changed so radically over the last 20+ years I found researching this blog particularly relevant what’s in a business relationship?  Do you feel the same way?

Next to my family I love Formula 1 Motor Racing so I knocked this one out after Sebastian Vettel won his third consecutive world championship. The importance of teamwork and why its integral to any business.

If you’ve got to the bottom of this blog without faltering then a big T-H-A-N-K-Y-O-U for reading, for liking us, following us and connecting with us in 2012.

My final note for the year:

“Success is not final, failure is not fatal. It is the courage to continue that counts” (Winston Churchill)

Happy New Year from all of us at Digital Print Management.

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Happy New Year.

Happy New Year.





Outsource Printing V Printing In-House

Outsourcing print saves a company time and money.


In the years I have been involved with outsourcing print one question that always comes up is the case for and against outsourcing print!

Print Outsourcing or outsource printing is not a new phenomenon by any means however, there are still many UK companies that manage their print in-house, in fact as I write this article I will be meeting with an independent foreign bank to discuss this very topic!

I am very biased of course, it’s a no brainer to me. I know that over the years we have saved companies thousands of £’s which has translated onto their bottomline!

However, I like to consider the customers perspective and fears, for example: “It’s too expensive!”, “Will I really see cost savings?”, “Just the thought of talking about it sends me into a cold sweat!” “I don’t want to give up control!” “The M.D. wants us to do our own!”

These are some of the comments that actually make me and my team cringe and have cropped up in our exploratory discussions over the years we’ve been promoting the argument for print outsourcing.

Come on, I bet you already do some form of outsourcing; take the domestic situation, maybe you outsource the ironing, or you have some domestic help with the cleaning all with the aim of saving YOU TIME. This is called domestic outsourcing. You are entrusting a service provider to deliver a specific service to suit your needs. So what’s the difference?

Whether to print in-house or not is an important decision for a lot of businesses.

But the real issue is the true cost of printing in-house?

When I refer to true cost I mean the £’s, time, the invisibles which a business can’t really quantify.

Big printer/copier manufacturers have spent vast amounts on promoting to businesses that printing in-house is cheap, fast and more efficient however, this is rarely the case. Printer manufacturers rely on us mere mortals to purchase again and again.

After the initial investment in your chosen printers or MFD’s (multi-functional devices), what about everything else?

Paper, ink/toner, maintenance, drums, fusers, repairs, power and the biggest cost on a company’s bottom line TIME.

Yes, time it takes to evaluate, source and buy or lease your print devices.

Then you’ll need the ancillary equipment, if you’re going to be printing and despatching your invoices in-house then you will need mailing equipment and so the list goes on. Oh, by the way, don’t forget about the training and the personnel required in-house to operate the machinery, then, what happens if he, she/they leave!

Printers and associated equipment bought or leased are often oversold in other words, are of a very high specification and way in excess of the requirement of the company’s needs.

So many times I have seen customers stuck with equipment that is either under used because they have been oversold or not configured or designed for the tasks required by the company allied to that a contract that states in order for them to have the kit at an attractive rate they need to lease hire for something like 5 years+!

Outsourcing by now is looking a very attractive option for the business owner surely?

Outsourcing Print is a viable and cost effective proposition for many businesses.

Big companies are tempted to look at the large manufacturers to provide “managed print services“; in which the vendor takes control of the customer’s production of corporate, office and marketing documents typically owning the machines, providing training on how to use them, maintenance and most likely take a per page or click charge.

In-house printing comes with a pretty hefty price tag when the above are factored in to the equation and then there is the lease hire agreement and the commitment the company then has to make to the vendor to ensure he hits the click rate/nos of pages printed monthly, heaven forbid if he doesn’t!

Some businesses are too small for managed print services to be able to offer competitive pricing but the reality is there are many print management companies who will provide an excellent service at a fair price.

Coupled with the fact that we take the headache away by sourcing printed matter, material, consumables and thus streamline printing costs with ruthless efficiency making it a better proposition to outsource to an independent print manager than purchasing and running the equipment in-house.

One final thought on the above, independent means just that; as a print management company we are independent we aim to deliver a managed print service or print solution and are driven by the customers needs and wants.

Call us for an informal chat and with no obligation and see if what we can do for you!

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