Tag Archives: Payroll Outsourcing

Why would I want to outsource my payroll or HR department?

outsourcing payroll

Outsourcing doesn’t have to result in a whole department being outsourced.

Although I’ve discussed payroll outsourcing before emphasis has been on the physical process of outsourcing the complete department and not some of the components of payroll and HR.

There is a genuine misconception that outsourcing a part of the overall process won’t be cost effective or indeed that outsourcing yields little or no return on investment.

Two questions that need to be asked by organisations prior to considering outsourcing and way before costs are considered are:-

How could outsourcing work for us? Do we need to outsource?

Here is an alternative that can work and delivers results that are measurable.

Why not consider automating a process rather than outsourcing a whole department?

What do I mean?

Organisations can decide to outsource a department to a third party company de-congesting them of non core business activities but what if an organisation wants to maintain control of the payroll department but only outsource some of the more time consuming tasks?

For many small to medium sized organisations payroll and HR come under the same umbrella with payroll and HR engaging in tasks that might otherwise be department specific in larger organisations.

One of the primary reasons companies outsource their payroll function is to eliminate non core business tasks that don’t add any tangible benefit to a company’s bottom line.

In-house administration of payroll and HR requires on-going compliance and staff resources. Outsourcing can provide a continuum of expertise and knowledge in HR and Payroll as part of the outsource process, administering this in-house can be costly.

HR departments can be bureaucratic, obstructive and often stuck in the comfort zone of form filling and being seen to support the strategic process of an organisations objectives but not always aligned with the company’s goals.

The other side of the coin is that HR provides senior management with employee information in relation to business development, staffing resources needed for business mergers, acquisitions or restructuring of the business.

HR departments are under increasing pressure to ensure that the service they deliver is efficient and cost effective. There are many manual functions that are fulfilled by HR department’s – employee contracts, appraisals, health and safety, pension documents, new employee inductions, absence reporting documentation, employee communications and document knowledge management.

Whilst the relationship between HR and its employees is a core business function and important for on-going employee relations, the payroll, tax and pension administration and HR compliance are not. iStock_000019367513Small

What part should I outsource?

Payslip printing, e-payslips and multi-channel distribution automation without outsourcing the whole department

Payroll departments who want to maintain control of their main core functions but wish to outsource their payslip printing, e-payslips and distribution can certainly benefit from relinquishing themselves from this process.

Outsourcing the print and distribution of payslips can save from 3-5 days of processing internally reducing the time it takes to handle this task enabling payroll managers to better redistribute their resources to handle employee queries rather than stacking the printer with paper, folding and inserting.

When managing this process internally how do you ensure confidentiality? How do you make sure employees don’t see each other’s pay information?

Outsourcing a payroll departments printing makes it easier to manage.

Processing and distributing payslips and p60s is one of the easier more straightforward aspects that lends itself to outsourcing. Confidentiality is maintained and security is foremost making payroll managers jobs easier.

payroll outsourcingHR automation without outsourcing the whole department

HR Managers are either driving staff recruitment or managing a decrease in staffing levels and temporary contracts. HR teams deal with many documents most of which are in paper format that are required to be filed, archived and stored.

Automation of some of the HR departments tasks not only adds value to the company’s bottom line but ensures the HR process is streamlined and efficient.

By automating accessibility to key employee documents reduces storage and paper usage and by providing secure access to these documents ensures that documents are managed to conform to compliance needs. Your HR system doesn’t need to be replaced but it can be enhanced by using an electronic filing cabinet and automating some of the more mundane processes associated with HR departments such as:-

Applications

Applications for jobs can be submitted in any media from email, web and post and CVs along with covering letters can be entered into the system making review easier and more streamlined. Approved applications are stored and tagged for appropriate skills and then routed to the line manager.

Interview processing

Predefined and digitally stored letters can be populated and produced for interview invitations. Feedback from the interview is stored in one location making it easier for managers to review.

Offer or rejection

Workflows send acceptance or rejection notifications to the HR department which in turn generates the contracts with the predefined terms such as salary, offer or rejection letters are automatically generated and sent to the applicants.

Inductions

Once a candidate has accepted an offer, departments can be notified of a new starter ensuring that all employment documentation and related tasks are completed prior to the commencement date.

Employee

Training, employee development, performance review, grievance logging and holiday booking forms can be saved electronically in one centralised location.

Leavers

Automated management of the leaving process ensures that employment records are automatically archived, company equipment is returned and retention policies ensure destruction of employee documentation at the appropriate time.

In both payroll printing and HR automation:

  • The productivity curve is improved and shortened
  • Workload reduced in both departments
  • Expertise in payslip printing and HR automation
  • Flexibility
  • Processing costs reduced
  • Establish consistent repeatable processes
  • Duplication errors reduced

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The best of 2012. All you need to know about outsourcing in one place.

This blog comes with a health warning...

This blog comes with a health warning…

WARNING: THIS BLOG COMES WITH A HEALTH WARNING… IT’S A TAD LONG. BUT YOU’LL SEE WHY AT THE END.

Here we are the last day of 2012 and what a year its been. It only seemed like yesterday that I sat at this very desk and typed my epilogue for 2011.

The beginning of the year heralded great expectations and even the economy looked like it was digging its way out of the hole it had dug itself into.

Sadly it didn’t happen and the UK along with the rest of Europe continues to stay in the quagmire.

The onset of New Years Eve can be a time of reflection as we consider the year that has gone before.

With all the ups and downs of the year you could excuse yourself for feeling a little disillusioned at the prospect of 2013.

New Year's Resolutions?

New Year’s Resolutions?

If you are reading this then I’ve succeeded in holding my audiences’ interest? More importantly we survived the end of the world which was suppose to have occurred on 21st December.

As I stepped on to the plane with my family to travel back from Hamburg on the late afternoon of the 21st, I would be lying if I didn’t experience a little trepidation although its only an hour’s flight back to Luton.

I held my breath as we came into land and the passenger sitting next to me actually “prayed”as he muttered something in german under his breath I couldn’t help but think he knew something we didn’t?

The maya civilisation predicted the end of the world? They didn’t of course. It is the western interpretation of an apocalyptic ending. The maya civilisation predicted that December 21st this year simply marked the start of a new calendar.

“Mayan refers to the indigenous peoples of South-East Mexico, Central America notably Guatelmala. Mayan was actually spoken by the maya people and the maya calendar was used by the mayan civilisation”.

For the Mayan people 21st December represents a joyous event, not an apocalyptic event. What is coming is the end of a calendar and the beginning of a new one.

Are we facing another seismic shift both economically and personally? Isn’t the start of any new year synonymous with change?

Isn’t that indicative of a New Year – new year’s resolutions, a new chapter, new beginnings, changes, planning and a time to be reflective on what we’ve learn’t from the year just past.

Lets reflect on what a great year 2012 has been.

We had the 2012 London Olympic Games to look forward to. The country was at last unified in one common goal and that was achieving olympic success and putting London and the UK firmly on the map. It was sixteen days of amazing sporting finesse and talent exhibited at the greatest show on earth.

Who can forget that one weekend in August! I still get goose bumps thinking about it even now!

Digital Print Management advises and guides companies on the importance of how to go about outsourcing… just about anything so we’ve taken the best of the year’s blogs and stuck them here as a reminder of what were the best and most useful to you our audience and customer and we thank you for reading and contributing.

Round up of the year’s best blogs.

In January we talked about the differences between what is print management and managed print services a simple guide to understanding the differences.

With p60 time looming in April there was a helpful guide on how to go about having hassle free p60 printing

February provided top tips on how to benefit from outsourcing, automate your AR function and how to implement paperless billing in your company.

March saw the launch of our print-2-mail service and how easy it is for companies to manage printing and posting out invoices, statements and practically any customer letter without moving from your desk.

April saw a brief guide on RTI (Real Time Information) and the impact it’s likely to have on businesses in 2013. This is particularly important for payroll managers and business owners.

Paper chasing and outsourcing business processes dominated May’s round up.

June saw us delve into the murky waters of invoice processing and how to automate and streamline the process.

July concentrated on how to save money using hybrid mail and how to reduce print costs in your organisation.

Document Management Systems and strategies, controlling print costs and Invoice Management were the order of the month of August.

September discussed the importance of Accounts Receivable and how to automate payment allocations.

We then provided a guide on how to outsource your debt collection letters and a really important blog about making sure printed information is kept secure.

November – really exciting month firstly because its getting close to Christmas so we in the office start to feel a tad christmassy but we spent some time on payroll outsourcing and my favourite data cleansing and what this means if you do it right.

Wow we are in December, how quickly the year has gone! It is the month of why invoice scanning is so important to the AP process, then there was print management solutions for professional services companies.

Finally if you really wanted something completely different from what you’ve come to expect, we threw caution to the wind.

Working from home use to be such a big deal and now companies actively encourage it what do you think?

Mobile working and how it’s changed our lives.

With so much social media or anti-social media we talked about how great it feels to tune out once in a while and actually read a book. Are you switching off from digital media?

With the business landscape having changed so radically over the last 20+ years I found researching this blog particularly relevant what’s in a business relationship?  Do you feel the same way?

Next to my family I love Formula 1 Motor Racing so I knocked this one out after Sebastian Vettel won his third consecutive world championship. The importance of teamwork and why its integral to any business.

If you’ve got to the bottom of this blog without faltering then a big T-H-A-N-K-Y-O-U for reading, for liking us, following us and connecting with us in 2012.

My final note for the year:

“Success is not final, failure is not fatal. It is the courage to continue that counts” (Winston Churchill)

Happy New Year from all of us at Digital Print Management.

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Happy New Year.

Happy New Year.

 

 

 

 

Payroll outsourcing for the SME!

How can outsourcing the payroll process help you?

There are tangible benefits in outsourcing for the SME and I have talked about it here and here.

Small businesses face constant challenges and are often looking for ways to streamline some of their processes and enable them to focus on their core business skills.

Why Payroll Outsourcing?

Payroll is of paramount importance to the smooth running of any sized business because it is concerned directly with a companies primary asset – its personnel. The mechanics of running a payroll in-house has become more complex over time with frequent legislative and changes in taxation.

Outsourcing Payroll Services

Payroll outsourcing has become a cost effective way of overcoming these difficulties coupled with the de-centralisation of finance departments into task specific i.e. AR, AP and Credit Control makes Payroll ideal for outsourcing.

Outsourcing your payroll function is one sure way a company will start to see savings by saving time, money and resources.

Here’s how!

1. Outsourcing once the sole preserve of the corporate is now just as cost effective for the SME’s who are increasingly benefiting from outsourcing their payroll and payslip printing.

Processing your payroll can burn a hole in your proverbial coat pocket particularly if your company has fewer than say 30 employees. Work out the hours your employees are devoting to payroll activities and then work out the costs for printing and distribution of the payslips?

2. An SME payroll can be a time consuming process particularly where you may have an employee who spends a certain amount of time a month on this very specific task and upon completion of the task returns to their preferred job or skill set.

3. In-house payroll can only be as reliable as the people doing the work. Utilising a payroll service will result in increased output, speed and quality will be consistently accurate.

4. Speed – as payroll service providers are specialists with technical resources and industry knowledge; payroll bureau can impart to you their advice and knowledge without you having to spend £’s.

With access to vast resources they can also handle any changes in your personnel and accommodate seasonal fluctuations without you having to worry about upgrading or changing systems.

5. A good payroll service provider will have the inside edge on up and coming legislative and tax changes likely to have an impact on your business and can implement whatever changes are required with minimum fuss to you.

6. Outsourcing mitigates the responsibility to a third party so any delays, paperwork inaccuracies or mishandling its down to the payroll service provider to ensure the issue is resolved.

7. Outsourcing ensures that as your company grows so do the payroll service company tailoring the service to fit with your company growth.

8. Lastly and often overlooked is SECURITY how do you ensure that there is no payroll abuse i.e. time and rate?

Use a checklist to make sure your payroll service company delivers what you want!

Checklist for using an outsourced payroll supplier

  • Can the payroll  service company tailor the service according to your needs i.e small, medium or large payroll
  • Do they have a proven track record with your type and size of business
  • Can they supply weekly/monthly/bi-weekly payslips and provide weekly, monthly and annual returns (this is going to change in 2013 with the introduction of RTI)
  • Ensure that the charges for setting up the payroll system, printing and e-slip viewing if required are transparent
  • Make sure the administrative charges for managing the system are included in your monthly/annual fee
  • Do their charges allow for making all the types of deductions
  • Are there any additional fees
  • How scaleable is the service if you expand and take on more employees
  • Is the software they use HMRC accredited and is it compatible with software you use
  • Does it keep records in a format that will allow for easy online filing of forms P14, P35, P45 and P46
  • Agree that they’ll calculate tax and deductions accurately from the information supplied
  • They’ll make these deductions to your timescales
  • Ensure mandatory requirements are completed or met within the regulatory timescale
  • Stipulate reimbursement for any resulting penalties
  • Specify they’ll keep necessary records of any taxes and deductions as required by the HMRC
  • Transparency of any additional charges you might incur
  • SLA (service level agreements) to ensure that your timescales and deadlines are adhered to

But most importantly ensure the payroll service company provide you with up to date reporting, hold regular review meetings with you and deliver the service they commit to from the outset.

This can only happen if you are absolutely clear about which components of the payroll you intend to outsource and have committed the process to paper. in a detailed brief. Both you, the company and the payroll service company are clear on what is going to happen, by when and by whom. It also provides a valuable document by which both parties can refer to in the event of any discrepancy or disagreement.

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For more information on Payroll outsourcing please fill in your details here and one of our advisors will call you.

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Outsource payroll services: How to manage the process of outsourcing your payroll?

Payroll outsourcing

Payroll processing and printing can be time consuming. Outsourcing some or all of the processes will save time and money

Outsource Payroll Services

How to manage the process of outsourcing your payroll follows 10 Reasons to outsource your payroll

I’ve talked about the benefits that can be acheived by outsourcing payroll, invoice printing and processing here are a few reminders:-

  1. You know what your monthly fixed cost for the operation is
  2. Allows you to focus on the area of business you hope to succeed in
  3. Allow experts to manage the process
  4. Reduce the cost of internal errors
  5. Speed up the process
  6. Benefit from your providers’ technology without having to make the investment
  7. Flexibility – you’re no longer reliant upon people to manage the process in-house
  8. Secure in the knowledge that any disaster that affects your organisation it’s business as usual for your outsource provider

You’ve now taken the unprecedented decision to outsource your payroll function.

What happens next?

The next step is to find a payroll provider that can faciltate your requirements?

Easy?

Not so, when you are unclear or uncertain as to what you are looking for and what you need to look out for!

Where do you start?

You only have to google payroll bureau and a whole host of names pop up from the small to the large service providers and that’s where it gets sticky because do you have the time to search, research, evaluate, tender, set up visits to establish creditability then make a decision.

All told, the process might take you anything from 2-6 months and that is a conservative estimate.

Here are a few things to consider when outsourcing your payroll:-

 Small (1-50), medium (50-150) or large (150+) employees on your payroll will help determine the type of bureau you select to work with.

  • Expertise – does the payroll provider have relevant industry expertise to manage your payroll efficiently?
  • Flexibility – can they offer solutions tailor made to fit with your requirements and not a box that comes pre-packed and one you need to fit in?
  • Technology – can they offer online pay slips, paper slips or a combination of both? Can they manage multi-channel distribution?
  • Does their system offer the flexibility to integrate with yours?
  • What reporting functionality are you likely to get with each payroll run? Ask for sample reports and payslips both on and offline so you get to see the quality of the output. If you have a need for both paper and online slips how are the paper slips being printed – pressure seal (without envelopes) or A4 folded and inserted into an envelope establish the quality.
  • Find out if the cost of postage is included. There are a host of mailing discounts available via the Royal Mail and DSA (downstream access) which your payroll bureau should be able to offer.
  • One final thing – let your payroll team be instrumental in the project after all they will be the people managing some or all of the process going forward. Payroll outsourcing

What type of payroll services will you need?

  • A fully managed payroll system
  • Bureau payroll
  • Hosted
  • BACS
  • Multi-national payroll
  • CIS

 How do you then manage the process?

Project management is paramount. Any business process that integrates with the payroll function needs to be considered such as HR and Finance. A pay calendar or schedule is imperative for the bureau to determine cut off times and when data will be made available to the bureau for processing.

This must include BACS transmission dates, pay dates and the physical distribution of the pay slips.

During the migration phase the payroll system will need to be tested to ensure data integrity, compliance and accuracy with the current system.

This process is usually tested over a 2-3 month period where parallel runs will be done by the payroll bureau and measured for accuracy against the current system.

Feeling overwhelmed!

Digital Print Management are independent of any manufacturer, I.T. solution provider and print supplier.

As a solutions and print management specialist emphasis is on understanding the customers requirements and not trying to sell them something which doesn’t cut the mustard in the long term.

Put simply we offer a free consultative, no obligation approach to helping customers who are overwhelmed by the prospect of outsourcing any business process.

Processing and printing or the complete function of a department.

We are here to help so please do call us or leave a message and one of our consultants will be in touch.

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