Tag Archives: print outsourcing

Leveraging the power of print outsourcing.

CMYK printing concept

In my last blog I discussed how print fits in to a cross media marketing campaign and how the effective use of a print management partner can really enhance the power of your cross media marketing.

Print is still a critical component of the marketing media mix because consumers demand choice. They dictate how they receive their marketing content from sales and marketing messages or specific information. content marketing and big data

This has resulted in the rise of cross media marketing and the multi-channel distribution of communications in both digital and print format.

But how do companies manage the process of ensuring their brand and messages are constantly heard when most marketing budgets have limited resources and less money to spend?

Print and digital outsourcing is becoming a viable and cost efficient alternative. Companies are seeking ways not to only manage their printed content but insisting on it being integrated into their social media marketing efforts and email marketing.

This has created a new type of print management company – one that can provide support and consultation across print and the various multi-media channels.

iStock_000034584126SmallPrint outsourcing can play an important role in improving customer communications driving costs down and improving business efficiency.

What has changed is the content and how print is used in the marketing mix.

Print is not always the final end product delivered to the customer.

It is now a mix of electronic and paper based communications which has evolved out of companies using digital and social platforms along with paper to deliver their message in the form of a payslip, invoice or direct mail piece.

Therefore print outsourcing is more than just simply removing business stationery to a printer down the road, it is the integration of a variety of disciplines such as consulting services for a marketing campaign, co-ordinating print and communications with social media channels and providing unique and customised solutions.

Hand holding a Solutions 3D Sphere

Print outsourcing encompasses all of the above and more and businesses are recognising the value of outsourcing and working with a print management partner who can offer more than just cheap printed business stationery but business efficiencies in the form of outsourcing, advanced print capabilities and print management expertise.

Why co-ordinate your print and marketing campaigns in-house when you can work with a print management partner that can manage the process. You know the benefits of outsourcing and its not the usual cliches – ‘its not a core business function’ it should be more about what you get out of the relationship.

Working in partnership with a print management company affords you the security of working with people who have expertise and can provide print and cross media solutions because they have access to an extensive network of pre-vetted and pre-qualified local printers and solution specialists with different capabilities.

This means not carrying the risk of managing equipment in-house along with the necessary staff, if one vendor should become less competitive, another vendor will take its place such is the network of a print management partner who can provide diversity through their supplier base.

Outsourcing print is not just about removing print from your bottom line it’s more than that, it is access to a wider network of print providers because print management companies take the time to build and nurture relationships with their network ensuring that they can deliver the right solutions that customers want.

Centralising your marketing and print campaign efforts reduce costs because you aren’t having to co-ordinate your time, resources and money spread over a number of different suppliers.

The main objection to a company outsourcing their print use to be there is little to gain by doing so. But as the digital landscape has changed businesses are realising they need to exploit the expertise, knowledge, solutions and services which print management partners can provide.

Consumers demand personalisation and print is one of the media channels through which organisations target their message. Print has to be integrated into the mix and this means that customer databases must be updated and relevant to ensure that communications are co-ordinated across all the channels.

Knowledge of print-flows and data files is essential to ensure that all the components of a marketing campaign are personalised and targeted to the right audience.

Customer satisfaction, loyalty, compliance and privacy means that customers receive only the messages that are relevant and useful to them and that their personal information is kept secure.

Working with a print management partner who has knowledge of data, postal automation, sortation, print, production, content and can co-ordinate print and mail with social media offers increased benefits to a business, not just through print.

In part 2 Choosing a print management services company? How do I find the right supplier to help me co-ordinate my cross media marketing and print campaigns?





Print management and cross media marketing

print management and cross media marketingThe last five years have seen an unprecedented rise in electronic and social media.

The final death bell for print would not have been an unrealistic thought.

Jump forward five years and print remains a respected medium used to deliver powerful marketing messages connecting the consumer in a world that has too many social media distractions.

Consumers want choice and each has a different need that is unique and personalised this has created a unique niche for a very different kind of print management company that is able to drive communications in both print and digital format. It also makes print outsourcing an important consideration for businesses to consider when planning a digital and print marketing campaign.

Being able to work with an outsourcing partner that can manage and integrate the various channels of communication makes it a very effective way of maximising business efficiencies and savings.

Brochures, magazines, books and direct mail communications can stand out from the crowd when good content and great design is paramount.

Print has one major advantage over its digital adversary – longevity and undivided attention from it’s audience. cross media and print management

When a piece of direct mail, postcard, catalogue is in the hands of the consumer they are more engaged than when online. The web and other electronic methods of communication serve up distractions with competing adverts and ‘noise’.

We live in an age of choice and consumers want to be communicated to the way they want.

They may be happy to receive an e-newsletter but might want printed statements and it is down to the marketers to deliver the right combination of personalised communications that suits each of their targeted audiences needs.

By making print stand out more with great content and design, adding colour providing excellent finishing thus creating a long lasting product only cements print’s relationship with the consumer by providing an engaging and a lasting connection.

How often do you receive a great piece of direct mail?

Maybe you were attracted by the message or it was an interesting information piece that you want to keep and then pin to your reminder board or to the fridge. Print has achieved its goal by creating a lasting impact.

Managing print and integrating it with a cross media marketing communications mix requires a lot of thought and effort and is a complicated process.

It requires a dedicated print management company with expertise in printing, design, database management, postal and fulfilment processes.

content personalisation

For many companies that level of print management skill and expertise is beyond most marketing departments and is not a core competency making outsourcing an ideal solution for improved print management internally.

Outsourcing the cross media marketing mix involves consolidating print management and print procurement with one company capable of delivering printed products with online electronic solutions in addition to being able to provide the vital consulting services needed to ensure that any cross media marketing campaign gives the best return on investment.

It’s a balance between co-ordinating print with communication across all channels.

Marketers gain a competitive advantage working with a print management partner by transforming the way they design, create, produce, distribute and integrate their customer communications.

Marketers benefit from outsourcing print management in the following ways:-

  • Optimising customer communications across digital and print channels
  • Maximise the skills and expertise of a print management partner with access to many suppliers
  • Brand identity is aligned by centralising all printed and digital marketing communications
  • Combining print spend across multiple clients maximises cost savings
  • Access to first class print production, pre-press, design and fulfilment optimising each campaign to the full
  • Greater speed and flexibility to market for revenue generating campaigns and critical customer communications
  • Compliance by working with a print management company who has already vetted and ensured their suppliers are able to deliver the marketers campaigns on time and in budget
  • Data quality management by improving bad data and removing duplicated information ensuring that personalisation is cost effective

Organisations who outsource their marketing communications gain by acquiring expertise, a dedicated print management team capable of managing the variables within a cross media marketing campaign without the marketer having to source this knowledge themselves.

The business of customer communications is ever changing.

With more channels to market to get your message heard requires an organisation to be agile in managing customer preferences across all channels.

Social media is continuing to develop it’s role in customer communication and real time mobile marketing and ‘local marketing’ are still being realised making it increasingly difficult for a company to manage these processes in-house.

Companies stand to gain benefits by working with a provider who have solutions that include print, digital and document management that can deliver personalised marketing.

Marketers can integrate their marketing campaigns like never before and provide bespoke personalised communications to match the customers wants resulting in stronger brands and increased customer loyalty.

Collaboration with a ‘print-neutral’ print management partner who can place communications jobs where their customers will get the greatest benefits ensures that the marketer gains expertise, consultation, access to a variety of multi-channel distribution networks, brand consistency and major cost benefits.






Print outsourcing business documents

Print outsourcing business documents

Managing and understanding your document flow will imrpove business processes

Every organisation public or private, education or charity faces the ever growing challenges of how to manage the printing and document processes in their work place.

Documents inflow or outflow, hard copy or electronic are the life blood of many organisations.

You only have to walk through office buildings to see the extent of document use its related workflow and how they are the embodiment of our everyday lives.

A document that’s been printed, a glossy brochure presented to a customer, even a business card, the document remains the formal method of business communication between employees, teams and customers.

Without any of this information the continuity of your business would cease to function.

Therefore the value of adding control to the print flow is paramount in ensuring continuity of your business.

Any business document outsourcing strategy needs to be well thought out.

Some questions to consider:-

1. How are your business processes affected by information and document management?

A document process forms a business process. By understanding the life cycle of a document for example, how does it enter the building via fax, email or mail then moves into the workflow of the business, is then processed and finally archived or sent back to suppliers or customers.

2. Where do you want your company or organisation to be in the next 3-5 years?

Do you want to improve core business processes?

Streamline and improve supplier payments (AP and AR) have a specific targeted marketing campaign, improve customer services?

If the answer is yes then you will need to prioritise your business documents.

print outsourcing business documemts

Outsourcing business documents – improve business efficiency


Invoice processing and billing is a key fundamental business process, without your invoices going out on time money wont be collected, suppliers will chase payment before the company has been paid, your business starts to falter.

Does marketing have the relevant collateral – corporate print, brochures, letter headings does it tell the same story or are there too many different documents with incorrect colours all relating a different story.

Are the corporate colours reflected across the company website?

These are primary examples of the importance of managing your business documents but you will need to engage on a deeper level to understand your document processes and how they move through the business process.

Print outsourcing business documents whether its customer sales letters, invoices, statements, remittances or marketing collateral can transform a paper laden business.


outsource your printed business documentsOutsourcing business documents provides continuity and consistency of quality across the departments within your company because it increases customer retention, improves productivity and reduces operating costs by allowing your people to focus on your core business.

Outsourcing adds a greater range of services that you wouldn’t have had previously because the supplier providing the printing and mailing service can offer advice on how best to deliver content and maximise the use of white space.

Making the case for outsourcing some or all of these documents couldn’t be easier here’s why?

  1. Improved cash flow – seasonal fluctuations, staff absences,  I.T. failures can all impact your invoice printing which impacts your cash flow
  2. Improved customer service – communicating with your customers regularly with content that is correct has never been more important. Making sure the documents they receive are accurate relevant and on time increases the longevity of retaining your customer
  3. Reducing paper wastage a contentious issue for many businesses but by outsourcing critical business documents and using mail merge facilities and document verification on all mailings ensures that documents are consolidated into one envelope
  4. Reduce cost by improving competitiveness of the organisation through more efficient I.T and business systems, specialist knowledge, streamlining business processes resulting in your staff  engaged in core business activities rather than mundane document generation which is easy to outsource.

Outsourcing printed business documents can incorporate multi-channel distribution of all your documents some of which can be printed and mailed, the rest electronically sent to the recipient. To learn more about how this could work for you click here.

If you print personalised transactional business documents – invoices, statements, reminders, appointment letters then talk to us about print outsourcing. You can print all of the above and more using our print-2-mail service click here for more details without leaving your desk, its easy.

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The best of 2012. All you need to know about outsourcing in one place.

This blog comes with a health warning...

This blog comes with a health warning…


Here we are the last day of 2012 and what a year its been. It only seemed like yesterday that I sat at this very desk and typed my epilogue for 2011.

The beginning of the year heralded great expectations and even the economy looked like it was digging its way out of the hole it had dug itself into.

Sadly it didn’t happen and the UK along with the rest of Europe continues to stay in the quagmire.

The onset of New Years Eve can be a time of reflection as we consider the year that has gone before.

With all the ups and downs of the year you could excuse yourself for feeling a little disillusioned at the prospect of 2013.

New Year's Resolutions?

New Year’s Resolutions?

If you are reading this then I’ve succeeded in holding my audiences’ interest? More importantly we survived the end of the world which was suppose to have occurred on 21st December.

As I stepped on to the plane with my family to travel back from Hamburg on the late afternoon of the 21st, I would be lying if I didn’t experience a little trepidation although its only an hour’s flight back to Luton.

I held my breath as we came into land and the passenger sitting next to me actually “prayed”as he muttered something in german under his breath I couldn’t help but think he knew something we didn’t?

The maya civilisation predicted the end of the world? They didn’t of course. It is the western interpretation of an apocalyptic ending. The maya civilisation predicted that December 21st this year simply marked the start of a new calendar.

“Mayan refers to the indigenous peoples of South-East Mexico, Central America notably Guatelmala. Mayan was actually spoken by the maya people and the maya calendar was used by the mayan civilisation”.

For the Mayan people 21st December represents a joyous event, not an apocalyptic event. What is coming is the end of a calendar and the beginning of a new one.

Are we facing another seismic shift both economically and personally? Isn’t the start of any new year synonymous with change?

Isn’t that indicative of a New Year – new year’s resolutions, a new chapter, new beginnings, changes, planning and a time to be reflective on what we’ve learn’t from the year just past.

Lets reflect on what a great year 2012 has been.

We had the 2012 London Olympic Games to look forward to. The country was at last unified in one common goal and that was achieving olympic success and putting London and the UK firmly on the map. It was sixteen days of amazing sporting finesse and talent exhibited at the greatest show on earth.

Who can forget that one weekend in August! I still get goose bumps thinking about it even now!

Digital Print Management advises and guides companies on the importance of how to go about outsourcing… just about anything so we’ve taken the best of the year’s blogs and stuck them here as a reminder of what were the best and most useful to you our audience and customer and we thank you for reading and contributing.

Round up of the year’s best blogs.

In January we talked about the differences between what is print management and managed print services a simple guide to understanding the differences.

With p60 time looming in April there was a helpful guide on how to go about having hassle free p60 printing

February provided top tips on how to benefit from outsourcing, automate your AR function and how to implement paperless billing in your company.

March saw the launch of our print-2-mail service and how easy it is for companies to manage printing and posting out invoices, statements and practically any customer letter without moving from your desk.

April saw a brief guide on RTI (Real Time Information) and the impact it’s likely to have on businesses in 2013. This is particularly important for payroll managers and business owners.

Paper chasing and outsourcing business processes dominated May’s round up.

June saw us delve into the murky waters of invoice processing and how to automate and streamline the process.

July concentrated on how to save money using hybrid mail and how to reduce print costs in your organisation.

Document Management Systems and strategies, controlling print costs and Invoice Management were the order of the month of August.

September discussed the importance of Accounts Receivable and how to automate payment allocations.

We then provided a guide on how to outsource your debt collection letters and a really important blog about making sure printed information is kept secure.

November – really exciting month firstly because its getting close to Christmas so we in the office start to feel a tad christmassy but we spent some time on payroll outsourcing and my favourite data cleansing and what this means if you do it right.

Wow we are in December, how quickly the year has gone! It is the month of why invoice scanning is so important to the AP process, then there was print management solutions for professional services companies.

Finally if you really wanted something completely different from what you’ve come to expect, we threw caution to the wind.

Working from home use to be such a big deal and now companies actively encourage it what do you think?

Mobile working and how it’s changed our lives.

With so much social media or anti-social media we talked about how great it feels to tune out once in a while and actually read a book. Are you switching off from digital media?

With the business landscape having changed so radically over the last 20+ years I found researching this blog particularly relevant what’s in a business relationship?  Do you feel the same way?

Next to my family I love Formula 1 Motor Racing so I knocked this one out after Sebastian Vettel won his third consecutive world championship. The importance of teamwork and why its integral to any business.

If you’ve got to the bottom of this blog without faltering then a big T-H-A-N-K-Y-O-U for reading, for liking us, following us and connecting with us in 2012.

My final note for the year:

“Success is not final, failure is not fatal. It is the courage to continue that counts” (Winston Churchill)

Happy New Year from all of us at Digital Print Management.

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Happy New Year.

Happy New Year.





Outsourcing – The Pros and Cons!

In my last blog I talked about why outsourcing can be good for organisations and the benefits that can be derived from outsourcing.

Outsourcing is not a four letter word (11 to be precise but who is counting)

What is often overlooked or never written about are the disadvantages or pitfalls that companies fall into when considering outsourcing!

It is important to point out that these pitfalls can be avoided if you plan and manage the process. When it does go wrong and believe you me it can, outsourcing is then tarred with a brush such as ‘it doesn’t work’, ‘we tried it, it failed’, ‘it was a disaster, never again’.

If there isn’t a clearly defined set of objectives then don’t be surprised when it fails.

Think of it as inviting a domestic goddess into your house to help with your cleaning, if you don’t give her clear instructions on what it is specifically you want doing she will most likely assume what you think you need and both of you then wonder why you are disappointed with the results.

The concerns about outsourcing anything from your payroll printing to a whole department are based on trust and whether the incumbent supplier will deliver the intended outcomes.

It’s pyschological! Outsourcing 

Considerations are “does the cost outweigh any benefit after all, you could/should be doing it!”

A compelling argument but imagine the time you gain by finding the right partner to manage the outsourcing process for you? TIME is money and if a part of the business process or function is broken then in reality it’s probably costing the business a whole lot more!

Its true that businesses are wary of outsourcing and recent figures from research conducted by the National Outsourcing Association revealed that “80% of the general public do not believe that outsourcing helps the British economy, with only 19% believing that outsourcing can help get the UK out of recession.

An alarming 22% of people dislike the process of outsourcing despite us paying £21 billion in income tax every year.

Perceptions of outsourcing centre on cost-cutting, job losses and offshoring and onshore outsourcing.

There is huge concern for the organisation that is handing over a primary business process(es) and/or functions to a third party perpetuating the myth you feel out of control of the process and bereft of what is going on.

The purpose of outsourcing is to allow the proper use of internal resources. For example if you are printing and fulfilling orders in house, your employees are doing busy work not business. Imagine how the business focus would change when it has more time to think up new ideas, invest in creativity freeing up employees for more meaningful mission driven work all of which help fuel those ideas to fruition.

But what do organisations concern themselves with when they think of outsourcing?

These challenges tend to centre on:-

  • service levels not meeting expectations
  • data integrity and confidentiality worries
  • the contract being too inflexible to allow for change in growth patterns of the company
  • management changes at the outsource company creating friction and uncertainty
  • the outsourcing company going out of business or changing/discontinuing the provision of the services originally hired for
  • failure to provide the necessary resource in your company to manage the success of the outsourced business process
  • can the process be shared by 2-3 partners rather than giving it to one supplier

When considering outsourcing it is always worth having a contingency plan should a problem arise for example could you bring it back in-house for a short period, do you have an alternate service vendor? This is a double-edged sword because outsourcing by its very nature assumes that the company you choose to partner with will never give you cause for worry.

However, outsourcing should include extensive research, selection and recruitment of the right provider for your proposed business function. But things do happen, events intervene, companies change management, companies get bought out, companies go bust!

Unforeseen problems can arise when “force majeure” intervenes or you have not planned and managed the process as outlined here!

How do you avoid the pitfalls!

Let me start by saying “outsourcing is about creating a successful partnership” much like a marriage as I have previously alluded. In 90% of failed outsourcing processes this was the fundamental component missing! (Based on DPM statistics) It is no good you choosing to make a commercial decision to outsource a component and handing it lock stock and barrel with no active involvement or development of the relationship.

Regular communication is pivotal to any business relationship, an example of that is marriage if you don’t communicate it can quickly break down leading to misunderstandings and mistrust!

How do you find the right partner/supplier?

Ask yourself the following:

  • Does the service provider have a track record of service?
  • How does it manage service levels and expectations?
  • Is the business expanding?
  • How good are the service level agreements it provides?
  • How will the relationship be managed?
  • Will there will an account manager?
  • Who are the providers existing customers?
  • What are the strengths and weaknesses of the provider?
  • How do they manage problems?
  • Visit each supplier and ask questions about the processes
  • How secure are their IT systems? Is data integrity (if relevant) conform to UK standards i.e. Data Protection, ISO 27001
  • Can they demonstrate good quality assurance management systems?
  • Are they financially stable? How long have they been trading? (Don’t be mesmerised by the scale of the turnover its more important they have a proven track record in delivery)
  • Ask the service provider if they plan to subcontract the work out and carry out the same checks
  • Do they really know and understand their industry sector?


Question your assumptions about outsourcing, this can be a good thing for the business and the employees it also means you are thinking through the process logically. Trusting someone else to manage the process doesn’t mean you have to let staff go it is simply a matter of redistributing human resources.

You can do all the necessary checking, set up a tender process and visit the select few. But there is nothing like good old fashioned gut instinct if it feels right it probably is.

Don’t be afraid to ask if you can trial the service for 1-3 months to get the “experience” (subject to type of business function) although there may be some initial setting up/running charges for the trial it’s worth asking for. If the service is of high value over a long period you may even be able to trial the process free before you make your final decision!

One more thing, whether the value of the process you are outsourcing is £5K or £50,000,000 the above steps still apply!

What do you think? Can you share an outsourcing story that went horribly wrong or was it the best thing you ever did?


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10 Reasons To Be Cheerful… One Woman’s View

What kind of year has it been for you then?

In August I wrote about How’s Business for you?

As if we needed reminding!

We’re constantly fed how bad the current climate is; that’s economic too you and me!

The BBC news earlier this week reported on how 2012 is going to be an even tougher year with a projected rise in unemployment!

For goodness sakes… when is the media going to let up and start talking business, the economy, up a little bit and how about reporting good news just for once!

This will be my last blog for 2011 and I’d like to share how good this year has been for me personally, warts an’ all!!

Believe you me I had quite a few of those days like my lady opposite when I thought the best thing I could do would be to jack it all in and walk away. Like the day on holiday in August when our lovely, precious 8 year old was almost stolen from us. The response we got was overwhelming; people do care.

This time of the year one can be reflective; I for one never believe anyone who says they don’t look back.

The pain of the learning and growing process is to LEARN from what has gone before so we might take with us in to the future!

But like Hilary Devey aka Dragons Den said in her biographical documentary last night on BBC2 “I am tough and resilient and I am not going to let anything beat me” Umm…

I was ill recently leading up to Christmas nothing like a mega dose of woman flu to make you shut down totally. A colleague of mine visited me at home (bless); our usual pre-christmas analysis of all that was good and bad this year.

Here’s a quick precis of that conversation:

Steve:- “I’ll be so glad when this year is over”

Me:- “Steve you say that every year”

Steve:- “Yea, I know”

Me:- “What was bad about it?”

Steve:- ” The usual crap but worse because of the euro crisis”

Me:- “What do you mean by the usual crap Steve… Like  Customers changing their minds; reneging on promised orders; people forgetting to do things; stress and palpitations; wondering if all our hard work is in vain?” But that is life Steve pure and simple. I’ve met so many people this year who’ve bigged it up and said how fab this year has been for them when you know damn well it’s the opposite.”

So here’s why I think 2011 has been a good year!

  1. My family, my husband and my precious boys are alive and kicking
  2. Digital Print Management has been in business for 10 years; financially sound and with a strong balance sheet! Phew
  3. New clients picked up this year! May not have been the budgeted number we had hoped but 2012 looks good for development (one turned out to be a time waster and has been monumentally struck off Digital Print Management’s list forever)
  4. My 12 year old winning the 4 x 100m at the Alexander Stadium on the 4th July; a day never to be forgotten
  5. My then 7 year old starting big School in September
  6. Embracing social media head on and learning so much from my followers and the people I follow which proves you are never too old to learn
  7. Really getting deep into networking and meeting some incredible people
  8. Fortunate enough to meet gifted and talented people who influence my life daily I am confident you know who you are!
  9. Still loving what I do after twenty years even though the last three have been tough physically, emotionally and mentally
  10. Fortunate and privileged to still be in a position where I control what I do, when I do it and for whom!

So in my book that’s a pretty damn good year!

One thing I know to be true: “That which doesn’t kill us makes us even stronger!”

(F.Nietzche- German Philosopher)

Wishing You all a Very Happy 2012!! Here’s to bigger and better things and to being Happy!!

What successes have you had in 2011?

What’s kept you positive when all around us seems to be doom and gloom?

Do tell!!

How can a print management services company save YOU time and money?

print management

A print management services company takes the P out of paperwork. By consolidating your suppliers and using a print partner saves you time and money because the print management company has access to solutions and services that can be personalised to fit your needs

“We are a print management services company, not a printing company. We help customers streamline their printing costs by outsourcing print and reduce costs through our expertise and access to an extensive network of suppliers/manufacturers. It is through this network coupled with our expertise that enables us to source the right product and/or solution at the right price for the customer”. 

How can you reduce your print costs using a print management services company?

There are two distinct advantages of working with a print management company:

  • Experience
  • Versatility

A print management services company has the experience to manage the outsourcing of a simple print project to a full scale re-deployment of a company’s corporate print.

They are able to adapt to the evolution of a project and can source through its extensive network a manufacturer or supplier capable of delivering a highly customised cross media print solution, it’s what we call a best fit rather than a one size fits all.

Using long standing qualified and influential relationships ensures that the customer’s work is fulfilled at the right price with the right solution tailored to the customers needs.

print management

Print management companies offer free and impartial advice from the design concept through to the completion of a project.

So how does this save a company money?

It’s not rocket science.

It’s all to do with the relationships that have been built up over many years, the sourcing of specific products and solutions dictated by an ever changing market place that enable the print manager to deliver a whole suite of print and electronic solutions impartially and independently without you, the company having to source, learn, understand and do-it-yourself!

An experienced independent print management company will make the customers needs a priority and offer solutions from a variety of vendors to meet those needs giving them a distinct advantage over an in-house solution/service provided by a manufacturer who are only committed to the expertise and equipment they have to sell, which, in some cases, is an oversold piece of kit or a managed service way in excess of what the customer needs.

8 main reasons why you should use a print management services company!

  1. Time saved on sourcing print items and solutions
  2. One supplier – one invoice
  3. Print & production managed by one project manager
  4. On-line print ordering and viewing system, web2print – customer can view and place orders online, see his order status and update
  5. Skill and expertise not available in-house
  6. Accessibility to 1,000’s of unique print, electronic and promotional products; secure managed print solutions
  7. Continuity of service
  8. Storage of printed material now housed remotely with no on-going cost to you.

These are just a few simple ways a business can benefit from removing itself from the task of buying print and related solutions by using a print management consultant.

For an independent discussion on how outsourcing can work for your company please call us.

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